Grameenphone recently retracted its recent decision to significantly raise the minimum recharge amount to Tk 30, amid massive customer unhappiness and regulatory involvement.
Several consumers have vented their annoyance and indignation about the 50% increase on social media.
"That was a terrible choice. Many low-income individuals recharge Tk 20, but they will now encounter challenges, as stated by Md Shahin, a Grameenphone subscriber, who spoke to The Daily Star.
Users have mostly been informed about this change through notifications on the MyGP app, which is Grameenphone`s specific mobile customer support application.
Today was the day the decision was supposed to take effect.
But the operator said last night that it had gone back.
